Quality Policy
At Shadman International LLC, we are committed to delivering products and services that consistently meet or exceed the expectations of our clients while complying with all applicable statutory and regulatory requirements.
In line with the requirements specified in ISO 29001:2020, we have developed and implemented a comprehensive Quality Management System (QMS) that ensures effectiveness, consistency, and continual improvement in all areas of our operations.
Our Commitments:
• Ensure customer satisfaction by delivering services that are fit for purpose, reliable, and aligned with client specifications.
• Promote a culture of quality, accountability, and innovation across all departments.
• Monitor and review quality objectives regularly to drive continual improvement.
• Empower our team through training, communication, and awareness to enhance their contribution to quality.
• Provide all necessary resources to meet customer and business needs in a timely and efficient manner.
Top Management Responsibilities:
• Demonstrate visible leadership and unwavering support for the QMS.
• Ensure that this policy is communicated, understood, and applied at all levels of the organization.
• Make the policy available to all interested parties including clients, stakeholders, and regulatory authorities.
We believe that quality is not just a requirement, but a core value embedded in everything we do. Through our commitment to continual improvement, we strive to enhance the satisfaction of our customers and the long-term success of our organization.